Janet Terry, winner of the Pennsylvania Governor’s Achievement Award for the Outstanding Senior Community Service Employment Program Participant.
Steps to Success
In 2012, when Janet Terry stepped into the PA CareerLink, an American Job Center, in Pittsburgh, Penn., she brought with her an extensive criminal background and a history of substance abuse dating back to when she was just 16. Through the American Job Center, Janet connected with the Pennsylvania Office of Vocational Rehabilitation (OVR), where her vocational rehabilitation counselor assisted Janet with enrolling in the Community College of Allegheny County’s Modern Office Systems Training (MOST) program. Before Janet could begin administrative assistant training with MOST, she needed extensive computer training, which she received through the Allegheny County Senior Training and Employment Program (STEP). Janet graduated from STEP six months later certified at 50 words per minute with 98 percent accuracy. Janet also participated in the STEP Monthly Job Club, where she learned successful job search skills, along with how to write an effective resume and cover letter. As a result of the knowledge and skills gained from STEP and MOST, Allegheny County hired Janet in 2015 as an administrative assistant earning $10/hour with health benefits.
Because of her successful reintegration into society, Janet no longer reports weekly to her parole officer and she is in the process of seeking a governor’s pardon. Janet works full-time and recently received a promotion with a raise! Of all her accomplishments, she most values the respect and trust she has earned from her family, friends, and peers. Janet’s success did not go unnoticed by the Pennsylvania Department of Aging, which presented her with the Governor’s Achievement Award for Outstanding Senior Community Service Employment Program participant! The U.S. departments of Education (ED) and Labor (DOL), in partnership with Health and Human Services (HHS), have recently announced that the final rules of the Workforce Innovation and Opportunity Act (WIOA) are now available.
ED, DOL, and HHS Support
Workers and job seekers, like Janet, can seamlessly access a system of high-quality career services, education, and training through the one-stop service delivery system, known as the American Job Centers, and its partners. Janet’s success through the American Job Center was supported in part by programs in:
- ED’s Office of Special Education and Rehabilitative Services’ (OSERS) Rehabilitation Services Administration (RSA)
- ED’s Office of Career, Technical, and Adult Education (OCTAE)
- DOL’s Employment and Training Administration (ETA)
- HHS’ Administration for Children and Families (ACF)
More about WIOA
WIOA, signed by President Obama on July 22, 2014, is the first major reform to federal job training programs in more than 15 years. WIOA is designed to improve the coordination of employment and training services across federal agencies, strengthen collaboration with state and local partners, and provide Americans with increased access to training, education, and other support to succeed in the job market and in their careers. WIOA is aimed at increasing opportunities, particularly for those facing barriers to employment including individuals with disabilities, and invests in the important connection between education and career preparation.
ED and DOL, in partnership with HHS, have collectively issued five rules to implement WIOA and resources such as fact sheets and reference guides. For more information, please visit the following WIOA homepages: RSA, OCTAE, and ETA.